The Alternative Bank USSD Code And The Alternative Bank Transfer Code
The Alternative Bank is a Nigerian non-interest bank with a dedicated USSD service for customers who want to perform everyday transactions without mobile data. The bank’s official USSD platform is built around one main code: *5050#.
What Is The Alternative Bank USSD Code?
Dial *5050# from the phone number registered with your account. The service works on supported mobile networks and provides access to transfers, airtime, data, balance enquiries, account-number enquiries and security controls.
What Can You Do With *5050#?
| Service | How It Works |
|---|---|
| Money transfer | Select Transfer from the USSD menu |
| Account balance | Select Account Balance |
| Account number | Retrieve it through the Account Balance menu |
| Airtime | Select Airtime Purchase |
| Data | Select Data Purchase |
| Card management | Use Card Management |
| PIN reset | Select PIN Reset |
| Account/USSD blocking | Use the Block Series option |
How to Transfer Money With Alternative Bank USSD
Dial *5050# and choose the transfer option. You can send money to accounts at other Nigerian banks and financial institutions. The default daily transfer limit is ₦100,000. For a single transfer above ₦20,000, the service requires the last six digits of your debit card for additional verification.
How to Check Your Alternative Bank Balance
Dial *5050# and choose Account Balance. The same menu can also be used to retrieve your Alternative Bank account number, so you do not have to memorize it before carrying out a transaction.
Buying Airtime and Data
The USSD service supports airtime purchases directly from your Alternative Bank account. The bank states that its daily airtime purchase limit is ₦20,000. Data purchases are also available from the USSD menu.
How to Register for *5050#
Existing customers can dial *5050# and choose the registration option. Registration currently uses the customer’s debit card details. The bank also requires customers to create a four-digit transaction PIN for USSD transactions.
Card and Account Security
The Alternative Bank has included security controls directly in its USSD menu. Customers can block their USSD access, restrict their account or block a linked debit card. If your phone is lost or stolen, contact the bank promptly to disable USSD access and protect the account.
What If a USSD Transaction Fails?
If a transfer or airtime purchase fails after your account has been debited, the bank says an automatic reversal should be made within 24 hours. If the money is not returned, contact The Alternative Bank’s customer support for assistance.
Alternative Bank Transfer Charges
| Transfer Amount | Charge to Other Banks |
|---|---|
| ₦0 – ₦5,000 | ₦10.75 |
| ₦5,001 – ₦50,000 | ₦26.88 |
| Above ₦50,000 | ₦53.75 |
These published charges are VAT-inclusive and apply to transfers to other banks.
Alternative Bank Customer Care
For assistance with USSD, account issues or transactions, customers can contact The Alternative Bank on 0201-700-0555. The bank also lists 0201-888-9090 for fraud reporting and related security concerns.
Frequently Asked Questions
What is The Alternative Bank USSD code?
The Alternative Bank USSD code is *5050#.
Can I use Alternative Bank USSD without internet?
Yes. The *5050# service works without mobile data or an internet connection.
Can I transfer money to another Nigerian bank?
Yes. The USSD service supports transfers to other banks and financial institutions in Nigeria.
How do I reset my Alternative Bank USSD PIN?
Dial *5050#, select PIN Reset and follow the instructions displayed on your phone.
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