WAEC Complaint Support Ticket Portal [Resolve All Jamb Issues & Errors]

Are you searching for WAEC support contact? Do you want to lay a complaint, make enquiries, or resolve any issues relating to the West African Examinations Council (WAEC)? If yes, then you are on the right page.
This article will provide a step-by-step guide on how to successfully login to the WAEC complaint portal to create a support ticket.
YES!!! The management of the West African Examinations Council (WAEC) has activated an online portal where candidates can now create a ticket for their complaint, so that WAEC can monitor and effectively resolve their issues and other related inquiries via WAEC Central Online Support System (COSS).

Who Can Access or Make Use of WAEC Complaint Support Portal?

All candidates who created or have a registered profile account with the West African Examinations Council (WAEC). Note that candidates without a verified WAEC profile account are not eligible for this service.

Issues You Can Resolve on WAEC Complaint Support Ticket Portal Via WAEC Central Online Support System (COSS)

Once you start having issues, problems, or inquiries relating to the West African Examinations Council (WAEC), you are required to immediately submit a support ticket on WAEC Complaint through the central online support system (COSS), which virtually covers all the complaints you may have faced while trying to access WAEC services, such as:
  • Creating a profile account
  • Registration
  • Results Checking Admission
  • Status Result slip
  • Uploading of credentials
  • Regularization Correction/Updating of Data
  • Retrieve Reg Number
  • OTP code error
  • Reset Pin/Password Recovery And many more.

How Do I Login to WAEC Complaint Support Portal?

To create and submit a support ticket on WAEC central online support system (COSS), kindly follow the step-by-step guidelines and instructions outlined below carefully:

  • visit the WAEC Support Ticket Portal at https://waecinternational.org/complaints
  • Enter your Exam Number
  • Click Verify to get to the “Complaints” section where you will be asked to indicate the nature of your complaint
  • First, type what you want to inquire about. Then type in the information required in the message box to complete the process
  • You can also include a file or document in the case that you need to submit it. Finally, this will click the Send button to submit your complaints.

How Do I Check or Track My Submitted WAEC Support Ticket?

Once your WAEC complaint has been submitted, you are to regularly track the support ticket to check if you have gotten a response. All that is required to track the WAEC support ticket is the email address you filled while submitting your complaint and the Ticket ID given to you after submission.

WAEC Complaint Support Ticket Portal Response Duration

WAEC support tickets are attended to immediately, not less than 24 – 48 hours from the time of complaint submission. The WAEC central online support system (COSS) service is also available 24 hours a day to attend to all your issues, inquiries, and complaints, except on weekends.
For more help, support, and enquiries:

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